Check-in and Check-out Times:
Check-in: Starting at 1:00 p.m. Thanks to our self-service access code system, you can check in whenever you need to.
Check-out: By 11:00 a.m. If you need a late check-out, please check availability the day before.

Smoking Policy:
The hotel is a 100% smoke-free facility. Smoking is prohibited in guest rooms and common areas, with the exception of the open areas on the lounge terrace.

Guest Quiet Hours:
To ensure everyone’s comfort, please keep noise to a minimum in the hallways and common areas between 10:00 p.m. and 8:00 a.m.

Enjoy broadband Wi-Fi available in all rooms. To connect, look for the network: Hostal_Sol_Naciente

Wi-Fi password: hostalsolnaciente106

The hotel is equipped with electronic locks with personalized codes for secure, self-service entry, allowing you to access the hotel without having to go through the front desk. You must have the guest registration form completed and submitted in advance via email or WhatsApp.

On the morning of your arrival, you will receive your access codes via WhatsApp and/or email; prior to that , you will receive a link to complete the legal registration online (scan of ID/passport).

Standard Cancellation (Flexible Rate):
Up to 48 hours before check-in (1:00 p.m., local hotel time): Cancellation is completely free of charge. 100% of the amount charged will be refunded via the same payment method used to make the reservation.

Between 48 and 24 hours before check-in: A penalty equal to 100% of the total cost of the stay will be charged.

In case of a no-show: 100% of the total reservation amount will be charged, and the reservation will be automatically canceled.

Non-Refundable Rate:
Reservations made under the “Non-Refundable Rate” promotion or policy are not eligible for refunds or changes.

The full amount for the stay is charged at the time of confirmation. In the event of cancellation, modification, or no-show, no refund will be issued.

Reservation Changes:
Requests to change the dates of your stay are subject to availability and possible rate differences depending on the season.

A maximum of one (1) date change is permitted without an administrative fee if requested at least 48 hours in advance (excludes Non-Refundable Rates).

Cancellation Procedure:
To process any cancellation or change, please send an email to hostalsolnaciente@yahoo.com, indicating your confirmation number.

Cancellations will not be accepted by phone or through social media.

Hostal Sol Naciente is a pet-friendly establishment that welcomes pets, recognizing that they are an integral part of many families. Our goal is to ensure a pleasant stay for all guests—both human and animal—while maintaining the standards of comfort, hygiene, and tranquility that characterize our hotel.

We accept dogs and cats of any breed and size, including potentially dangerous breeds (PPP), provided they comply with current legal regulations (liability insurance and municipal license, if applicable).

Maximum limit: 2 pets per room. For 1 pet, the fee is 10€ per pet per night.
Pets must be kept under control at all times: on a leash or in a carrier in common areas (hallways, lobby, rooftop, and pool area).

Pets may not be left alone in the room if they cause noise or disturbances, especially during quiet hours (10:00 PM–8:00 AM). In the event of repeated complaints, the hotel may require alternative measures, such as an external pet-sitting service.

We have a space in the common room equipped with an air fryer, microwave, kettle, and espresso machine with free coffee and tea.

Plates and utensils are not provided for hygiene reasons.
You can get pastries and other beverages from our vending machine.

We don't have private parking, but you can park in the area without too much trouble; on weekends there's much more space, and you can even park right outside the door.

You can leave your car and head into the city center using the city bus that stops right outside the hostel:

- Line 1: just a few meters from the hostel’s entrance in both directions. It runs every 20 minutes.
- Line 8: across the street, running every hour.

Daily housekeeping is provided until 12:00 p.m.

Towels: In line with our sustainability policy, towels are replaced every third day.


Privacy: Ifyou prefer not to be disturbed, you can hang the sign outside your room to indicate whether or not you want housekeeping, or you can send us a message via WhatsApp stating that you do not want us to enter your room on any day or on the specific days you indicate.

Quick Guide to Accessing Your Room.

We've focused on the three main tapas districts in downtown.

Recuerda que en fechas especiales será necesaria reserva

Lugares y zonas que no debes perderte de León y alrededores...

Here's a list of things you might need that are located near us.